SLINKOR ships retail orders Australia-wide from our Melbourne warehouse.

For most Australian addresses:

Standard Shipping: A$9.95

FREE Standard Shipping on eligible orders A$99+ (selected areas only).

For selected regional and remote postcodes:

• Orders below A$189: Standard Shipping A$14.95
• Orders A$189 and above: Standard Shipping A$9.95

Shipping rates are based on your delivery postcode and order value after discounts. The applicable shipping cost will be confirmed at checkout before payment

Some remote or hard-to-reach locations may incur additional shipping charges or may not be serviceable by our carriers. We’ll contact you before dispatch if this applies to your order.

In-stock orders are usually processed and dispatched within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During promotional periods or periods of high order volume, processing may take slightly longer.

Standard delivery within Australia generally takes approximately 2–7 business days after dispatch.

Delivery times may vary depending on your location, carrier network conditions and whether the destination is metropolitan, regional or remote.

Delivery estimates are not guaranteed and may be affected by public holidays, severe weather or carrier delays.

Tracking information will be provided once your order has been dispatched.

Please allow some time for tracking details to become active after the parcel has been lodged with the carrier.

We accept change-of-mind return requests within 30 days of delivery.

To be eligible for a change-of-mind return, the item must be unused, in its original condition and, where reasonably possible, returned with its original packaging and accessories.

Customers are responsible for return shipping costs for change-of-mind returns.

Please contact SLINKOR before returning any item.

Faulty, Damaged or Incorrect Items

If your product arrives damaged, is faulty, or you receive an incorrect item, please contact us as soon as possible with:

• Your order number
• A description of the issue
• Photos or video showing the product and packaging where relevant

We will review the issue and provide the appropriate next steps.

Where a product is confirmed to be faulty or incorrectly supplied, reasonable return shipping costs will be covered or reimbursed by SLINKOR where applicable.

If you would like to exchange an eligible item, please contact SLINKOR Support before returning the product.

Exchange availability depends on current stock.

Once an eligible returned item has been received and inspected, we will notify you of the outcome.

Approved refunds will be issued to the original payment method.

Please allow approximately 3–5 business days for us to process an approved refund. Your bank or payment provider may require additional time for the refund to appear in your account.

Our returns, warranty and refund policies do not exclude or limit any rights you may have under the Australian Consumer Law.

You may be entitled to a repair, replacement, refund or other remedy where goods fail to meet the consumer guarantees provided under Australian Consumer Law.

Please contact SLINKOR Support before sending any product back.

Include your order number and details of the return request so our team can provide the correct return instructions.

Returns sent without prior confirmation may take longer to process.